Job Type: ECommerce Specialist
Location: Head Office, Burnaby
Employment Type: Full-Time
Work Week: Rotation (Monday to Friday) and (Sunday to Thursday)
Must be available to work Statutory Holidays on rotation basis
*Manage all online orders for shipping
*Prepare regular, repeat, and new orders for processing. Use computer program to convert documents received via email &/or fax
*Responds to emails and other forms of communication from customers
*Promote and sell products when opportunity arises
*Ensures a high professional standard of service and performance by actively participating in other duties as assigned.
Qualifications & Skills:
*Excellent interpersonal and customer relations skills, with the ability to demonstrate patience and tolerance and exercise tact, diplomacy and good judgement when dealing with all customers.
*Excellent time management, initiative, and organizational skills – Ability to maintain deadlines
*Basic working knowledge of various computer systems and programs including Microsoft Office, Gmail.
*Asset but not a requirement: Quickbooks, Shopify, ShipStation and any other E commerce platforms.
*Accuracy and a strong attention to detail
*Ability to work independently & also work co-cooperatively in a team environment.
*Strong work ethic and willingness to take on varied tasks as required
If you think you are the right person for the job please send your resume and cover letter through to firstname.lastname@example.org .We can't wait to hear from you!